Product updates and releases covered in this newsletter: 

  • Endpoint Security 
  • Identity Management 
  • IT Asset Management 
  • IT Service Management 
  • Unified Endpoint Management

ENDPOINT SECURITY 

We’ve implemented more of your ideas! 

Along with our continued focus on solid bugfixes, with this release we’ve stuck to our promise to listen to and integrate your ideas—ideas that make it easier for you to do your job. 

  • To keep app control configuration from getting unwieldly over time, you can now enable large-volume event types just for the groups you’re interested in. 
  • To further simplify configuration management, you can specify parent processes using Group or Folder items. 
  • You can also allow files to run on network shares by default.  
  • Finally, 2019.1 provides more information during troubleshooting and allows you to create more targeted rules—Get additional information in the Rules Analyzer results, so you can examine the command line of executables that are allowed, denied, or elevated. 

For details on Ivanti Application Control 2019.1, check out the release notes here.

IDENTITY MANAGEMENT 

Identity Director 2019.1 improves productivity and the user-experience 

Understand your license usage at the same time 

The latest release of Identity Director, version 2019.1 provides features and enhancements to keep our customers productive as well as provide end-user experiences that will keep them engaged.  

Cancel Services   

When an end user makes a request through the portal, sometimes they have a change of heart that requires an IT administrator to stop the request workflow. Within version, 2019.1 end users have the power to cancel a workflow through the self-service portal.  This customer requested feature is sure to put a smile on the face of your end-users.     

Select All   

Assigning birth-right entitlements or making identities inactive for large groups can be time-consuming. Previously, it required an administrator to roll-up their sleeves and spend time selecting a small group of identities on which to perform a task, and then repeat that process. Now, from within the management console, a new Select All feature enables the selection of all identities that have been loaded in the current view. Perform an operation on a large group faster and free up your time.     

License Usage Reporting   

IT teams need hard data to make decisions, that’s why we’ve introduced two easy to read license usage graphs.  These graphs will enable customers to see at a glance their monthly and annual usage metrics to help better manage licenses.   

See the release notes for more information.

IT ASSET MANAGEMENT 

Asset Manager 2019.1 available on-premises 

Download from Community 

The on-premises version of Asset Manager 2019.1 is now available for download from the Community. The 2019.1 update delivers new capabilities to better track software assets, includes an extensive list of fixes and asset type mapping with Service Manager. To learn more, view the What’s New Webinar. You can download the release from the Community here.  

Find more Asset Manager documentation in the Product Documentation section of the Ivanti website. 

Import user lists from data services with the latest update of License Optimizer 

Run reconciliation automatically after importing inventory 

This month’s update of License Optimizer provides customers with the ability to run reconciliation automatically after importing inventory or licenses. In addition, License Optimizer now allows for user lists to be imported from Ivanti Data Services.

IT SERVICE MANAGEMENT 

Service Manager 2019.1.1 on-premises release 

More UI enhancements, Ivanti Cloud, Skype for Business Adapter and more! 

The latest version of Ivanti Service Manager for the Cloud is now available for download. The 2019.1.1 release delivers new UI enhancements to improve and personalize the users experience, integration with the Ivanti Cloud, as well as the Skype for Business Adapter. 

Have your users or other departments been asking for a more personalized experience when using Service Manager? Then check out what the team has delivered in this release. Service Manager now offers a new branding capability that allows multiple departments in your organization to have their own branded experience when logging into Service Manager. You can set up Service Manager so other departments can have their own unique URL with their own look & feel, including logo. This is an enticing feature when you leverage Service Manager so other departments can use it to deliver their services. 

If you’re excited by the capabilities being delivered in the Ivanti Cloud, then you’ll love the fact we’re beginning to roll out integration with Service Manager in this release. You’ll be able to use the Ivanti Cloud Data Services to populate IT asset and Configuration Item information into Service Manager. And try out Ivanti Real-Time for immediate answers to queries you can ask with simple questions. More Ivanti Cloud capabilities will be coming in future releases but get started today with 2019.1. 

Do your customers and end-users like using Skype to chat with your service desk? Then don’t forget our Skype for Business Adapter. Now Skype chats can be integrated into your Service Manager workflows and interactions so you can easily capture all information and important details without switching screens. With the Skype for Business Adapter, there’s no need to cut & paste between tools or screens so now you can make Skype chats an integral part of your normal routine. 

When you need to export large record sets form Service Manager, you’ll like that we’ve doubled the record export limit in 2019.1.1. The record export limitation will now be 50,000 records across all ISM Cloud data centers. This will be useful when exporting large record sets from a dashboard using the Export to Excel Quick Action for example. 

Learn more about the release by viewing the “What’s New” webinar here. Stay on top of Serviced Manager updates by checking the Ivanti Community. You can download the release from the Community here.  

Find more Service Manager documentation in the Product Documentation section of the Ivanti website. 

UNIFIED ENDPOINT MANAGEMENT 

User Workspace Manager 2019.1– a comprehensive update delivering more speed, automation, integration, and control 

Building on the themes of simplified IT management balanced by a great user experience 

The latest release of User Workspace Manager, version 2019.1, continues to build on previous successful releases making Windows 10 migration and cloud services simpler and more cost effective. Through the following enhancements we’re delivering even better management, security, and optimization of user workspaces to our customers. 

Here are the four key enhancements for the latest release of User Workspace Manager: 

  1. New Group Policy Import for Environment Manager- This new feature enables our administrators to easily import Group Policy Objects and apply those settings to any Windows endpoint, including non-domain joined devices, using Environment Manager actions for much faster user logon times. Group Policy Import offers a massive acceleration in the set-up of actions in Environment Manager and significantly reduces the administration overhead.So, users can get to work faster, and admins can have more flexible control. 
  2. Ivanti Automation Integration phase 2 for Environment Manager- This enhancement is an extension to the existing Environment Manager Automation action. It allows the passing of parameters from Ivanti Automation through to Environment Manager actions with built-in intelligence to identify out-of-sync settings. Administrators can now override automation parameters, utilize Environment Manager Triggers and use Actions and Conditions to call tasks. 
  3. New Google Drive Integration for File Director- Our customers already appreciate the OneDrive sync capabilities in File Director. Now they have the same granular control to connect to and sync users’ files to Google Drive. Administrators control files that sync by type, age, size, and path to ensure only relevant content is uploaded and either delivered on demand or automatically at logon. All without disrupting the end user experience or the need for additional training.  
  4. Cache Management Enhanced for File Director- File Director’s Cache Management capabilities can now efficiently manage disk space with zero-touchby selectively removing any locally cached files when the user has finished working with them at logoff. Administrators continue to retain control over the cleanup through the ability to exclude files by file type and configure the cleanup per-user or per-device. In addition, to keep track of what’s taking place, the auditing capability has been enhanced to allow the local event log to record the status of the clean-up and any files not removed for each user.   

Read the details in the release notes.