Debevoise & Plimpton Delivers White-Glove Service Using Ivanti’s “Limitless” Solution Set

Discover the limitless interaction between ITSM products as the conversation delves into the ITSM ecosystem. Learn about the adoption of Ivanti Service Manager (ISM) and its transition from Heat, becoming a valuable tool for the entire company. Explore the flexibility of ISM in problem-solving, capturing accurate information, and handling changes. Understand the challenges faced in the legal vertical and the importance of flexibility and white glove service. Dive into the impact of Ivanti Service Manager, including increased ticket counts, improved participation, and streamlined processes.

Hear from Debevoise & Plimpton’s Taj McGlone about how Ivanti Neurons allows their leading law firm to meet a high bar for data safety, all within a highly adaptable platform that captures the holistic digital employee experience.

_{Note: A customer’s results are specific to its total environment/experience, of which Ivanti is a part. Individual results may vary based on each customer’s unique environment.}