Aligning IT & Security

The technology landscape worldwide continues to evolve as threat actors multiply, AI adoption expands, and the need to support employees across all work environments becomes increasingly common. We continue to see IT and security teams better align to manage these changes, boost productivity and efficiency, and reduce risk and costs.   

Ivanti understands the challenges you face and the opportunities you can capitalise on. We stand with our customers and partners in our shared drive to accelerate excellence.    

Join SVP, Product Management Daren Goeson for a keynote that outlines the path forward and how we are working in lockstep with you today to ensure your teams have the responsible innovation needed to bring IT and security closer together and achieve your organisational goals and outcomes. 

You'll hear about our key focus areas to expand the Neurons platform capabilities, deepen integration across our portfolio, and continue to solve the complex IT and security challenges you've told us are imperative.  

For each of our key solution areas, you'll learn about the themes and enhancements driving us and you forward.  

Enterprise Service Management:  

• Optimisation of the platform and aligning ITSM across the portfolio.  
• Modernisation of the user experience to meet evolving needs.  
• Introduction of new and enhanced workflows to tackle critical, emerging challenges.  

Unified Endpoint Management:  

• Enhancements for cloud solutions to achieve use case parity.  
• Upcoming features for Digital Experience Management.  
• Support for new devices and operating systems.  
• Innovation in automation and AI to drive proactive endpoint management.  

Endpoint Security and Exposure Management:  

• Expansion of key platform services.  
• Introduction of new Patch Management and Application Control features.  
• New capabilities to better manage, prioritize, and remediate exposures.  

Network Security Solutions:  

• Continued focus on hardening, modernizing, and optimising security.  
• Modernisation of operating system support for Oracle Linux and SELinux.  
• Plans to improve overall security.  
• Ongoing support for the products you rely on.  

Diverse teams bring better solutions and decision making to organisations, ultimately driving innovation. As technology leaders, let's cultivate inclusiveness and diversity to break down silos and build resilient teams. 

Josephine is a visionary leader dedicated to fostering innovation and championing gender equality in the ICT sector. With over two decades of experience in IT, she combines resilience with a people-centric approach to drive transformative change. 

Josephine will delve into why diversity isn’t just a “nice to have.” Rather, it’s a business necessity to generate top-performing teams and results. 

Hear how the Department of Environment and Water South Australia gained asset visibility and improved productivity for 2,000+ staff while reducing risk across the department.

Logicalis will share how they have supported customers in their cybersecurity defence journey.

See Ivanti Neurons in action. This demo will show you how the platform simplifies cyber asset discovery while identifying and prioritising vulnerabilities based on exploit risk and impact. With its ability to highlight exposures across your entire attack surface, you’ll discover how to create fixes to address these vulnerabilities. We’ll also guide you through the patch remediation process to efficiently mitigate risks and enhance your organisation's security posture. Join the Exposure Management session in the Endpoint Security Breakout Track after lunch for a deep dive and Q&A. 

1:30 PM - 2:30 PM - Embracing the future of ITSM 

IT service management (ITSM) and IT asset management (ITAM) are evolving faster than ever. In this session, we’ll dive into the latest trends shaping ITSM and ITAM, explain why they matter, and show how Ivanti can transform your ITSM and ITAM processes to maximise value for your business. Discover what Ivanti is offering today to support your initiatives and get an exclusive look at our future roadmap.

• How integrating Artificial Intelligence (AI) into ITSM will improve productivity and deliver a better employee experience  
• Explore product-centric operating models and how this impacts central IT practices  
• The importance of Digital Employee Experience (DEX)  
• The evolution of automation across ITSM, ITAM and external systems 

2:30 PM - 3:00 PM - Extending service management to deliver excellent employee experiences across the enterprise 

In this session our Ivanti product experts will talk about and demonstrate how you can easily extend service management across the enterprise beyond IT to improve your employee experiences.

• Expanding service management practices beyond IT (Enterprise Workflows)  
• Delivering better employee experience through multi-channel support options 

3:00 PM  - 3:30 PM - Proactive Service Management with Ivanti Neurons Bots and ITSM 

Proactive service management is crucial for maintaining high levels of user satisfaction and operational efficiency. This session will delve into the transformative capabilities of Ivanti Neurons Bots and Ivanti Neurons for ITSM, showcasing how these tools can revolutionise your IT service management processes.  

• Ivanti Neurons Bots: Discover how these intelligent bots can automate routine tasks, provide real-time insights, and enhance user experiences through seamless interactions.  
• Ivanti Neurons for ITSM: Learn how ‌ITSM can proactively prevent issues before they impact users, ensuring a more resilient and efficient IT environment.  
• Real-World Use Cases: Dive into practical examples of organizations that have successfully implemented these solutions, highlighting the tangible benefits they have achieved. 

1:30 PM - 2:10 PM - Deep Dive - Evolving from Vulnerability Management to Exposure Management

Take a deep dive into the challenges of traditional vulnerability management and uncover how shifting to Exposure Management can deliver:   

• Enhanced Discovery with Exposure visibility   
• Allows you to tackle the Known Unknowns of your environment   
• Integrated Asset Criticality and Risk-based Prioritisation  
• Assess, prioritize and remediate security exposures and threats  
• Reduce the noise and false findings of traditional Vuln Mgmt 

This presentation will provide actionable insights and best practices for limiting attack vectors. 

2:10 PM - 2:50 PM - Replace "Patch Tuesday" Monthly Patching with ACSC Essential Eight Compliant Patching

As cybersecurity threats rise, cyber teams face an ever-increasing workload. The answer to more effective threat protection is to take a risk-based view and align to the Essential Eight 48-hour patch deployment timeframes based on threat risk. 

• Understand the cybersecurity risk of continuing with a single "Patch Tuesday" monthly patching cycle.  
• How to break down "Patch Application" and "Patch Operating. System" Essential Eight mitigation strategies into vulnerability management outcomes. 
• See how combining asset discovery and patch management enables you to align with the Essential Eight "Patch Application" and "Patch Operating System" mitigation strategies. 

2:50 PM  - 3:30 PM - Enhance Your Device Management to Improve User Experience, Automate Tasks, and Boost Cybersecurity 

Find out how to extend the capabilities of Microsoft Intune or Ivanti MDM by automating tasks, delivering improved support services and reducing your attack surface: 

• Discover all your assets, then safely manage, secure and service them. 
• Automate remote control for better user support.  
• Patch straight out of Intune. 
• Enable endpoints to self-heal and use Ivanti Neurons to hunt for problem devices, then fix them automatically. 
• Get Digital Experience Score insights into device performance, security and health metrics to speed up responses times and improve user experience. 

Prison officer talk at Pentridge