Analyst Report

2024 IDC MarketScape: Worldwide IT Service Management Software 2024 Vendor Assessment

Ivanti is recognized as a “Leader” – get your complimentary excerpt now!

We’re excited to share that Ivanti is named a “Leader” in the IDC MarketScape: Worldwide IT Service Management Software 2024 Vendor Assessment.

We believe this evaluation validates our innovative ITSM solutions for meeting modern IT challenges. Learn why Ivanti was recognized:

  • Customers praise the core capabilities of the Ivanti IT service management product. They find it easy to navigate and set up.
  • Ivanti Neurons offers several proactive and preventive features that are designed to prevent issues by scheduling actions based on business rules.
  • Customers indicate that the base packages include what they need to build out their IT service management functionality.
IDC MarketScape: Worldwide IT Service Management Software 2024 Vendor Assessment” December 2024

“IDC MarketScape: Worldwide IT Service Management Software 2024 Vendor Assessment” December 2024, IDC # US51813224.

Disclaimers and attributions:

IDC MarketScape vendor analysis model is designed to provide an overview of the competitive fitness of ICT suppliers in a given market.  The research methodology utilizes a rigorous scoring methodology based on both qualitative and quantitative criteria that results in a single graphical illustration of each vendor’s position within a given market. The Capabilities score measures vendor product, go-to-market and business execution in the short-term. The Strategy score measures alignment of vendor strategies with customer requirements in a 3-5-year timeframe. Vendor market share is represented by the size of the circles. Vendor year-over-year growth rate relative to the given market is indicated by a plus, neutral or minus next to the vendor name.

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