It’s official! Gartner just published the latest Magic Quadrant for ITSM Tools and once again, we’re proud to have been named a Leader. This is no flash in the pan, but rather more validation for Ivanti’s completeness of vision and our ability to execute.

At Ivanti, we’re committed to enabling the Everywhere Workplace so that teams around the globe can focus on what they do best. With this in mind, Ivanti Neurons for ITSM is designed to be flexible to meet each organization’s needs and maturity level, for today and tomorrow.

If the last year and a half has proven anything, it’s that digital transformation is not going away anytime soon. In fact, for many, the timelines have accelerated. Our workers expect the same level of experience and support from their own IT departments that they receive from their favorite consumer-focused online brands. For service management teams supporting their Everywhere Workplace, it’s imperative they have the tools and processes in place to meet these expectations.

Finding and solving problems with automation and artificial intelligence (AI) before they’re reported is just one way that Ivanti enables an enhanced level of employee experience. Enabling employees to help themselves through intuitive self-service options is another.

We’re proud to be positioned as a Leader, but we won’t rest on our laurels. With the Ivanti Neurons platform, we’ll continue to deliver a modern IT service management solution, a reliably great employee experience, and improved business outcomes.

Learn more about Ivanti’s positioning in the Gartner Magic Quadrant for IT Service Management Tools.

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Gartner Magic Quadrant for IT Service Management Tools, Rich Doheny, Chris Matchett, and Keith Andes, XX September, 2021.