ESM Tech Update ‑ What is New and What is on the Roadmap

During this session we will share the latest enhancements to the Ivanti Service Manager (ISM) solution. We will highlight the main new capabilities that are available today but will also give you an idea of what the near future will bring. There are lots of new initiatives in and around service management to enable organizations to become more efficient and provide faster, better and more consistent service to their users and customers.