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Analyst Report

How to Integrate Cybersecurity in Your ITSM Practice

Get your complimentary copy of this Gartner® report for recommended best practices for organizations seeking to make risk reduction and resilience a core part of I&O work.

“Though risk reduction is identified as a top five goal for I&O organizations, I&O leaders are often only engaged after a security incident is detected and focus on MTTR and impact reduction,” according to Gartner®. “To optimize resilience, I&O leaders must become a proactive partner in IT’s exposure management program.” Download your complimentary copy of this report to learn:

  • The authors’ key findings about the challenges facing I&O leaders.
  • Why it is critical for I&O and security to find alignment and collaboration.
  • The best practices the authors recommend for integrating cybersecurity into ITSM.

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Disclaimers and attributions:

Gartner, How to Integrate Cybersecurity in Your ITSM Practice, Chris Laske, Joe Rogus, Craig Porter, 24 August 2023.

GARTNER is a registered trademark and service mark of Gartner, Inc. and/or its affiliates in the U.S. and internationally and is used herein with permission. All rights reserved.

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