Post-Patch Survey
Gather feedback from your users after rolling out a major patch.
What it does: If you want to know what your users are experiencing on their devices, you have to ask them. That sentiment data is great to have, but it can be time-consuming to gather. That’s where the Device Experience Survey bot comes in, fully automating every aspect of the survey you design.
When to use it: Schedule a regular check-in at the interval of your choosing, so you’re always aware of how your users are doing and you can get in front of potential problems at the first sign of trouble.
The Device Experience Survey bot plays well with any of its survey cousins, but maybe especially the Post-Patch Survey bot, allowing you to gather tons of complementary data on your users’ IT experience.
Setup Time: 10-15 min.
Use Case: User Productivity
Solution Set(s): Enterprise Service Management, Endpoint Management & Security