It’s no secret that AI and automation can help IT teams reduce workloads and accelerate service delivery. In fact, Ivanti research shows that 92% of them already see automation as necessary to do their jobs.
But when it comes to using generative AI in ITSM, IT professionals aren’t yet convinced: 56% believe that it will benefit employers more than employees. Why? Because there’s a lack of clarity about how gen AI will benefit IT teams or the organization today and tomorrow.
To help you make that plan, register for this expert webinar, during which our speakers will unpack different use cases that are already available for gen AI in IT service management, as well as others likely to emerge in the future.
You’ll learn:
If you can’t join us on the day, register anyway – we’ll send you the recording afterwards.