How are your devices running? Ask your users.

What it does: If you want to know what your users are experiencing on their devices, you have to ask them. That sentiment data is great to have, but it can be time-consuming to gather. That’s where the Device Experience Survey bot comes in, fully automating every aspect of the survey you design.

When to use it: Schedule a regular check-in at the interval of your choosing, so you’re always aware of how your users are doing and you can get in front of potential problems at the first sign of trouble.